Our Services - Delivered In Hot

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Emergency Master Order Form

Hot & Packed Lunch - Autumn 2010

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A delivered in hot meal service can be provided to schools with no on site space or facility.

Service Method

Main meal entrees and desserts are prepared at our Production Unit, blast chilled and delivered overnight in refrigerated vehicles to a local production kitchen.

Vegetables, fruits, salads, dairy and other ad hoc food items are sourced locally and delivered direct into the production kitchen. Production kitchen staff cook off the multi portion product in line with orders placed for each school, temperature probe and load the product into specialist hot boxes which have been warmed, ready to receive hot product. Clean cutlery, meal trays, beakers, jugs and service equipment is delivered in together with ambient and chilled product required for the daily menu.


Distribution

Cygnet's dedicated fleet of vehicles deliver the product to the schools. Where access is available, the hot boxes are plugged in by the driver. Equipment and hot boxes are delivered to a location in the school agreed during a pre-service audit.

Service

Freshly prepared vegetables may be steam cooked on the school site via a microwave

Cygnet's trained service staff arrive at the school to set up service tables, check food delivery is correct, temperature probe and display hot food on table top stainless steel hot plate and ambient/chilled product in baskets and dishes as appropriate.

Following service, the staff pack up all dirty dining equipment and "bag" waste. Dirty dining equipment and empty hot boxes are collected by a Cygnet Driver and Vehicle shortly after service, for return to the Production Kitchen for washing up, or are washed up on site. Waste food is not routinely transported back to the production kitchen for health and hygiene reasons and the practicalities and reasonableness of disposing of large amounts of waste at other school sites on which production kitchens are usually based. Due to Cygnet's ordering system, waste is kept to a minimum and we would propose that each school embarks upon recycling and composting of which Cygnet staff would be fully supportive.

Key Points of Delivered In Hot Service

  • Fully managed service
  • 3-5 daily menu choices
  • No permanent space required
  • Guaranteed meal choice
  • All light equipment, except service tables, provided
  • Service upgrade for freshly steamed vegetables available
  • Dirty dining equipment can be removed for wash up off site
Customer Helpline 01159 678 184

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